Station Facilities
All the stations along our route offer a good range of facilities including car parking, bus stops and other services.
What facilities do the stations have?
The stations along our routes provide a good range of facilities to improve and extend your journey. For details of what's available at a particular station please select the station from the drop down box.
Aberdeen station
Managed by: SR
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Guild StreetAberdeenAB11 6LX57.1430482477-2.0974804963
Current station information
Ticket buying and collection
Options for purchasing and collecting tickets| Facility | Information |
|---|
| Telesales opening hours | Monday to Sunday 08:00 to 18:00 |
| Cross Country Trains Telesales
| work0844 811 0124 |
| Ticket office opening hours |
Monday to Friday
04:45 to
00:30
Saturday
04:45 to
00:30
Sunday
04:45 to
00:30 |
| Ticket office note | |
| Self service ticket machines | Yes |
| Collection of pre-purchased tickets | Yes |
| Oyster pre-pay | No |
General services information
Customer services and queries about lost property, left luggage etc.| Facility | Information |
|---|
| Aberdeen station
Customer services
| work0845 6015929 |
| Aberdeen station
Customer services - Note
| <p> </p> |
| Left luggage | Yes |
| Lost property (on the train) |
Please contact customer services
|
| Lost property (at the station) |
No
|
| British Transport Police | work0800 40 50 40 |
Station Facilities
Customer services and queries about lost property, left luggage etc.| Facility | Information |
|---|
| First class lounge | No |
| Seating area | Yes |
| Waiting rooms | Yes |
| Trolleys | Yes |
| Refreshment facilities | Yes |
| Toilets | No |
| Baby changing | Yes |
| Pay phone | Yes |
| Public wifi | No |
| Post box | Yes |
| Tourist information office | No |
| Cashpoint | Yes |
| Bureau de change |
No
|
| Shops | Kiosk |
Accessibility
Facilities for disabled passengers| Facility | Information |
|---|
| Helpline | Yes |
| Customer help points | Yes |
| Staff help | No |
| Accessible ticket machines | Yes |
| Accessible ticket office counter | Yes |
| Induction loop | Yes |
| Ramp for train access | If you need assistance we recommend that you book at least 24 hours in advance of travel |
| Accessible taxis | Yes |
| Accessible public pay phones | No |
| National key toilets | Yes |
| Step free access coverage | <p>Lift and Stairs to platform 7.</p> |
| Impaired mobility set down | Yes |
| Disabled parking | Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge |
| Accessible car park equipment | No |
| Wheelchairs | Yes |
Transport links
Transport to and from the station.| Facility | Information |
|---|
| Minimum connection time | 5 mins
|
| Cycle storage availability | -
Spaces: 5
-
Sheltered: unknown
-
CCTV: false
|
| Car park |
No
|
| Taxi rank | Yes |
| Bus services | Yes |
| Metro services | No |
| Airport | Yes |