Advice for customers making future travel plans
Network Rail has to make late changes to timetables to be introduced from 20 May.
If you wish to purchase Advance tickets and/or travel after that date, train times will be confirmed later than usual.
Click here to see if your travel plans may be affected
A strong team at the head of CrossCountry.
Buy tickets for any train journey in Britain. We cross more of the country than any other train company.
Andy has extensive industry experience previously holding Managing Director roles at Anglia Railways and Central Trains. Working at CrossCountry since mobilisation, he has an exceptional understanding of the franchise and Arriva's plans to develop services.
Ben Simkin joined CrossCountry in October 2016 as the Head of Revenue, prior to this his background was in the airline industry, spending 15 years predominantly in Revenue Management & Pricing. His career has taken him from Castle Donington with British Midland to Abu Dhabi with Etihad Airways and finally - before joining CrossCountry - to the Seychelles where he was Head of Cargo at Air Seychelles.
Ben is responsible for our marketing and communications activities and revenue and is responsible for leading our processes to drive customer growth and awareness of our services.
Responsible for the provision of HR support in employee relations, employee recruitment, employee development and training. Jo recently completed a masters in Change Management in Human Resources and is looking forward to bringing her wide range of experience to CrossCountry. Her previous role was as HR Director at idverde, who are a European grounds maintenance company whose flagship sites in the UK include Regents Park and The Queen Elizabeth Olympic Park. Prior to that, Jo held a range of HR roles within organisations such as BT, Rolls-Royce and DHL.
Jonathan was previously Financial Controller at CrossCountry before taking up his new position as Finance Director. He is a Chartered Accountant ACA and joined CrossCountry in 2008 from Lloyds Pharmacy where he held a varied role.
Des Lowe has been working in the rail industry since 1979. With a background in Traction and Rolling Stock maintenance which led via the roles of Electrical and Mechanical Vehicle Maintainer, On Track Plant Maintenance Technician, Technical Trainer, Training Manager, Lead Auditor in Management Systems, then after two years working as a consultant in Risk Management, moved to more substantive and Senior Management roles in Train Operations.
Lee is responsible for leading a passionate, professional and people focussed Customer Service team to deliver a safe, punctual and consistent standard of service to CrossCountry customers across the United Kingdom. Lee is a diversely experienced railway industry professional who has held various management and leadership positions at Network Rail, East Midlands Trains, Northern Rail, Arriva Trains Wales and now CrossCountry.