Advice for customers making future travel plans
Network Rail has to make late changes to timetables to be introduced from 20 May.
If you wish to purchase Advance tickets and/or travel after that date, train times will be confirmed later than usual.
Click here to see if your travel plans may be affected.
Buy tickets for any train journey in Britain. We cross more of the country than any other train company.
This follows the Department for Transport's reshaping of rail franchises in which Birmingham to Scotland services via Preston transferred to Virgin Trains and those between Manchester and Scotland to TransPennine Express. Customers travelling from south of Birmingham to West Coast stations between Crewe and Glasgow Central will need to change at Birmingham New Street.
Direct CrossCountry trains from stations south of Birmingham to Scotland via York and Newcastle will continue to run, as will the remainder of CrossCountry services between Cardiff, Birmingham, Derby and Nottingham and between Birmingham, Leicester, Peterborough, Cambridge and Stansted Airport.
On weekdays, the 08:20 CrossCountry train from Aberdeen will be routed to serve Newcastle, York, Sheffield and Derby and will be extended from Birmingham New Street to Coventry, Oxford, Reading, Southampton Central and Bournemouth. Northbound, the 07:30 service from Bournemouth will be extended from Edinburgh to Aberdeen.
On Saturdays, an extra return service between Birmingham and Reading will increase the number of trains to 29 northbound and 28 southbound.
On Sundays, two-hourly services will link Manchester and Bournemouth and also Manchester and Bristol and the south-west. Additionally trains will run every other hour between Edinburgh, York and Bournemouth and between Edinburgh, York, Bristol and the south-west. Hourly services will link Newcastle and Bristol and also Birmingham and Reading with some extended to Glasgow, Aberdeen, Cardiff, Gatwick Airport and Brighton.
Customers are advised to check details of train times by calling the National Rail Enquiry Service on 08457 484950 or visiting www.nationalrail.co.uk.
CrossCountry started operating on 11 November 2007. The franchise, which is the most extensive in the UK, will run until 31 March 2016. For further information on CrossCountry services and future franchise plans log on to www.crosscountrytrains.co.uk
STATIONS SERVED: 124
ROUTE MILES: 1,654
WEEKDAY SERVICES: 279
PASSENGERS CARRIED: Over 30 million passenger journeys a year anticipated
EMPLOYEES: Approximately 1,800
LONGEST TRAIN SERVICE: Penzance to Dundee (701 miles)
CrossCountry is part of the Arriva group which operates transport services in nine European countries, employs more than 37,000 people and provides more than one billion passenger journeys every year. For more information about the Arriva group visit www.arriva.co.uk.
If your browser does not recognise the file type PDF a free Adobe Acrobat Reader can be downloaded from the Adobe website.« Back to press