Storm Darragh - As we continue to monitor the impact to our services we ask you to check your journey before travelling - more information
With the festive period approaching, the railway network will be busier than usual, please check your journey before you travel - more information
Wednesday 19 January 2022
CrossCountry introduces timetable changes between Cardiff and Gloucester in response to staff absence due to the Omicron variant and lower passenger numbers as people work from home. Passengers asked to check before they travel.
From 24 January, CrossCountry will introduce changes to train services between Cardiff and Gloucester, asking passengers to check before they travel.
Customers are advised to check the CrossCountry website before travelling as only a limited service will be running between Cardiff and Gloucester.
In the run up to Christmas, CrossCountry prioritised running as many services as possible to support the holiday getaway. Now fewer people have been travelling due to the spread of the Omicron variant and the government’s advice to work from home. As a result, the company is introducing changes between Cardiff and Gloucester.
Sarah Kelley, Regional Director for Wales and West at CrossCountry said: “We have amended the timetable to match the number of trains running with the number of passengers travelling. We advise that customers check online before travelling or sign up for automatic alerts from National Rail Alert Me.”
Customers can also take advantage of the ‘Book with Confidence’ scheme which means passengers can change their travel plans up to the evening before departure at no extra cost, or they can cancel their journey and receive a refund.
CrossCountry Press Office: [email protected]
About CrossCountry
CrossCountry is a long-distance passenger train operator, with a network stretching from Aberdeen to Penzance and from Stansted to Cardiff and calling at over 100 stations. Based in Birmingham, CrossCountry connects seven of Britain’s 10 largest cities and delivers 240 services every weekday, equating to over 42 million passenger journeys each year.
For further information on CrossCountry services, visit crosscountrytrains.co.uk or visit one of our social media platforms via X @crosscountryuk or Facebook at facebook.com/crosscountrytrains
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