Advice for customers making future travel plans
Network Rail has to make late changes to timetables to be introduced from 20 May.
If you wish to purchase Advance tickets and/or travel after that date, train times will be confirmed later than usual.
Click here to see if your travel plans may be affected
Buy tickets for any train journey in Britain. We cross more of the country than any other train company.
The RMT announced on Thursday 22 May it would ballot its members concerning changes to the onboard catering provided on CrossCountry's trains.
Speaking after the RMT's announcement, CrossCountry's Managing Director Andy Cooper, said:
"We have been engaged in discussions with the RMT's Company Council representatives for many months concerning our plans to improve CrossCountry that were announced last year, including the changes to onboard catering. All our research tells us customers would prefer an at-seat service and it is surprising the RMT would oppose the delivery of this improvement for rail users."
"It is disappointing that the RMT should announce a decision to ballot while these talks are ongoing. At no point has a dispute been mentioned by the local RMT representatives and we are unclear why the National Executive of the RMT should take this decision now."
CrossCountry started operating on 11 November 2007. The franchise, which is the most extensive in the UK, will run until 31 March 2016. For further information on CrossCountry services and future franchise plans log on to www.crosscountrytrains.co.uk
STATIONS SERVED: 131
ROUTE MILES: 1,654
WEEKDAY SERVICES: 288
PASSENGERS CARRIED: Over 30 million passenger journeys a year anticipated
ANNUAL TRAIN MILEAGE: Approximately 16 million
EMPLOYEES: Approximately 1,800
LONGEST TRAIN SERVICE: Penzance to Dundee (701 miles)
CrossCountry is part of the Arriva group which operates transport services in ten European countries, employs more than 38,000 people and provides more than one billion passenger journeys every year. For more information about the Arriva group visit www.arriva.co.uk
If your browser does not recognise the file type PDF a free Adobe Acrobat Reader can be downloaded from the Adobe website.« Back to press