Advice for customers making future travel plans
Network Rail has to make late changes to timetables to be introduced from 20 May.
If you wish to purchase Advance tickets and/or travel after that date, train times will be confirmed later than usual.
Click here to see if your travel plans may be affected.
Buy tickets for any train journey in Britain. We cross more of the country than any other train company.
Performance on CrossCountry routes since the start of the franchise last November is shown in the table below:
|CrossCountry Performance||Previous Year||Change|
|11 November to 8 December||86.3%||77.8%||+8.5%|
|9 December to 5 January||88.0%||86.4%||+1.6%|
|6 January to 2 February||89.1%||83.5%||+5.6%|
|3 February to 1 March||88.8%||86.4%||+2.4%|
|2 March to 31 March||89.4%||88.2%||+1.2%|
|1 April to 26 April||92.6%||88.1%||+4.5%|
|27 April to 24 May||91.2%||91.2%||0|
|25 May to 21 June||90.4%||83.7%||+6.7%|
|22 June to 19 July||90.7%||82.4%||+8.3%|
CrossCountry Production Director Sarah Kendall said: "These consistently high performance figures show that CrossCountry is honouring its commitment to customers by delivering a punctual and reliable service. We have a number of actions identified to further improve our train performance and will be implementing these over the coming months."
PPM is the rail industry's measurement of individual train operator performance and is produced by the Office of Rail Regulation (ORR). Further information on PPM can be obtained from www.rail-reg.gov.uk
*This figure is the average of the last three periods to 19 July 2008.
Please find notes to Editors, CrossCountry facts and figures below.
For more information feel free to contact us on 0121 2006115 or by email to email@example.com. CrossCountry has moved offices. Our new address is CrossCountry Communications Department, 5th Floor, Cannon House, Priory Queensway, Birmingham B4 6BS
CrossCountry started operating on 11 November 2007. The franchise, which is the most extensive in the UK, will run until 31 March 2016. For further information on CrossCountry services and future franchise plans log on to www.crosscountrytrains.co.uk
This release uses re-mapped data from previous franchises for comparison purposes.
STATIONS SERVED: 131
ROUTE MILES: 1,654
WEEKDAY SERVICES: 288
PASSENGERS CARRIED: Over 30 million passenger journeys a year anticipated
ANNUAL TRAIN MILEAGE: Approximately 16 million
EMPLOYEES: Approximately 1,800
LONGEST TRAIN SERVICE: Penzance to Dundee (701 miles)
CrossCountry is part of the Arriva group which operates transport services in twelve European countries, employs more than 38,000 people and provides more than one billion passenger journeys every year. For more information about the Arriva group visit www.arriva.co.uk
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