Storm Darragh - As we continue to monitor the impact to our services we ask you to check your journey before travelling - more information
With the festive period approaching, the railway network will be busier than usual, please check your journey before you travel - more information
Friday 10 July 2009
The number of people dissatisfied with some part of the journey fell and this is due to CrossCountry providing better punctuality, faster journey times, more seating and luggage space and new at-seat catering facilities.
Commenting on the statistics, CrossCountry's Managing Director, Andy Cooper, said: "We are delighted with these results and are working to improve the customer experience to ensure that journeys with CrossCountry as relaxing and enjoyable as possible."
Please find notes to Editors, CrossCountry facts and figures below.
For more information feel free to contact us on 0121 2006115 or by email to communications@crosscountrytrains
CrossCountry started operating on 11 November 2007. The franchise, which is the most extensive in the UK, will run until 31 March 2016. For further information on CrossCountry services and future franchise plans log on to www.crosscountrytrains.co.uk
Arriva is one of the largest private sector providers of passenger transport in Europe, employing more than 43,500 people (including share of associate companies) and providing more than one billion passenger journeys every year.
CrossCountry facts and figures:
STATIONS SERVED: 118
ROUTE MILES: 1,654
WEEKDAY SERVICES: 293
PASSENGERS CARRIED: Over 30 million passenger journeys a year anticipated
ANNUAL TRAIN MILEAGE: Approximately 16 million
EMPLOYEES: Approximately 1,700
LONGEST TRAIN SERVICE: 08.20 Aberdeen to Penzance (774 miles)
Select this link to view the Press Release PDF
If your browser does not recognise the file type PDFa free Adobe Acrobat Reader can be downloaded from the Adobe website.
CrossCountry Press Office: [email protected]
About CrossCountry
CrossCountry is a long-distance passenger train operator, with a network stretching from Aberdeen to Penzance and from Stansted to Cardiff and calling at over 100 stations. Based in Birmingham, CrossCountry connects seven of Britain’s 10 largest cities and delivers 240 services every weekday, equating to over 42 million passenger journeys each year.
For further information on CrossCountry services, visit crosscountrytrains.co.uk or visit one of our social media platforms via X @crosscountryuk or Facebook at facebook.com/crosscountrytrains
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