Advice for rail users affected by RMT action: 27 September until 1 October
The RMT Union has announced further industrial action that would affect CrossCountry services from the start of Friday 27 September until the end of Tuesday 1 October. We remain in discussions with the RMT to seek a resolution and customers are advised to check our website for the latest travel information.
If this action goes ahead then on most days there would be little impact on our services. However, services on Sunday 29 September would be severely restricted. Seat reservations have been suspended and alternative arrangements are being prepared and will be made available here when finalised.
For more information on this, please find our dedicated page here:
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Local Lay Preacher Jonathan Drummond-Smith has explained how everyday situations he witnesses whilst working for a leading train company help to inspire his church sermons.
CrossCountry Retail Service Manager Jonathan, 62, from Torquay has been preaching to a congregation of 50 people at St. Luke's Anglican Church in Torquay since 1994. Previously, Jonathan ran a model railway shop and it wasn't until the birth of his son Ian that he decided to join the church.
After becoming a server at St Luke's he was accepted as a trainee Lay Reader and eventually gained his licence to preach, make pastoral visits and provide counselling to local residents. Jonathan says his training helps him to be a good listener and present a friendly face to his customers on board.
Equally, Jonathan finds inspiration for his sermons whilst doing his job for CrossCountry. One particular incident where he watched people saying goodbye to loved ones on a platform inspired one of his sermons at the church.
Jonathan said: "Every day I am on the look-out for something that can be used as a preaching aid. People's stories and conversations on the railways can trigger thoughts that I will later use to illustrate a theme when preaching."
Notes to editors
For further information, please contact Kelly Mortlock or Jack Storry on 020 7025 7522 or email email@example.com.
CrossCountry started operating on 11 November 2007. The franchise, which is the most extensive in the UK, will run until 31 March 2016. For further information on CrossCountry services and future franchise plans log on to crosscountrytrains.co.uk.
CrossCountry is part of the Arriva group, which is owned by Deutsche Bahn. Arriva is a leading pan-European public transport operators with more than 42,000 employees and operations across 12 European countries. The link to Arriva is www.arriva.co.uk. The link to Deutsche Bahn is deutschebahn.com.
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Passengers can buy tickets for any rail journey in Britain, with any train company and with no booking fee at crosscountrytrains.co.uk or via the free CrossCountry Train Tickets app.Download the app by visiting your app store or by texting TRAVEL to 87080.
CrossCountry facts and figures
STATIONS SERVED: 119
ROUTE MILES: 1,490
WEEKDAY SERVICES: 295
PASSENGERS CARRIED: Over 30 million passenger journeys a year anticipated
ANNUAL TRAIN MILEAGE: Approximately 16 million
EMPLOYEES: Approximately 1,600
LONGEST TRAIN SERVICE: 08.20 Aberdeen to Penzance (774 miles)
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