Get in Touch
For press and media enquiries please contact us Monday - Friday, 9am - 5pm:
0121 200 6115 or [email protected]
Urgent out-of-hours media enquiries can also be made on 0121 200 6115
Please note, our Press Office team are able to assist with enquiries from the media only. If you are a customer seeking help or information about your ticket or our services, you need to contact the Customer Relations team.
West Midlands rail users travelling this Bank Holiday weekend are being urged to plan ahead, as trains across the CrossCountry network are expected to be significantly busier than usual.
Long-distance train operator CrossCountry is celebrating success at this year’s Women in Rail Awards, which took place last night (Wednesday 13 May) in London. The ninth annual event was held at the Roundhouse in Camden, bringing together over 740 professionals from across the UK rail industry for a spectacular evening of celebration, inspiration, and recognition.
Long‑distance train operator CrossCountry has confirmed their updated timetable will be introduced on Sunday 17 May, better reflecting customer demand on services across Great Britain.
Long‑distance train operator CrossCountry has confirmed an updated timetable will be introduced on Sunday 17 May, better reflecting customer demand on services across Great Britain.
Long-distance train operator CrossCountry has launched its 2026 Social Value report, outlining the positive impact of the business on people, places and the planet.
Cross-border operator CrossCountry has confirmed that its full train service to and from Glasgow Central will restart on Wednesday 25 March, following the full reopening of the station’s high‑level platforms.
Cross-border train operator CrossCountry has confirmed that its services using Glasgow Central station will remain suspended until further notice, following the partial reopening of the high level platforms today, Wednesday 18 March.
- First refurbished train in £75 million investment hits the tracks between Birmingham and Newcastle.
- Refurb sees completely revamped interiors and exteriors, new seating, more legroom and power options at every seat.
- Programme continues in earnest with refreshed trains on the network every few weeks.
- £75 million investment in fully refurbishing CrossCountry’s Voyager fleet - funded by rolling stock company Beacon.
- Significantly improved passenger experience with revamped interior and exteriors, new seating, more legroom and power options at every seat.
- The refurbishment programme is producing near zero waste material, thanks to manufacturer Alstom’s policy of sending no waste to landfill.
Christopher Anthony Price, who turned 100 in October, today (Thursday 11 December) marked his milestone birthday with a First Class day trip on the CrossCountry network from Banbury to Manchester - accompanied by his family.
Long-distance train operator CrossCountry is reminding customers of a new timetable arriving on Sunday 14 December, as part of the rail industry’s twice-yearly timetable update.
- CrossCountry customers are advised that a normal timetable will be reinstated this Saturday 6 December following the suspension of planned industrial action by the RMT union.
- A normal CrossCountry service is now expected to operate on Saturday 6, 13, 20 and 27 December – though planned engineering work will mean changes to some journeys.
- Customers are advised to check the CrossCountry website before travelling.
