Press

CrossCountry has today, Friday 4 July, announced the appointments of a new Customer and Commercial Director and Service Delivery Director who will join the Executive leadership team imminently.

• CrossCountry customers are being warned of ongoing travel disruption due to industrial action by the RMT union on weekdays and Saturdays.
• Planned industrial action by the union will mean short-notice cancellations from Monday 9 June until Saturday 25 October.
• Restrictions on when RMT members can work will mean more cancellations than usual over this period – passengers are advised to check before travelling.

• CrossCountry customers are being warned of ongoing travel disruption due to industrial action by the RMT union on weekdays and Saturdays.
• Planned industrial action by the union will mean short-notice cancellations from Monday 9 June until Saturday 25 October.
• Restrictions on when RMT members can work will mean more cancellations than usual over this period – passengers are advised to check before travelling.

• Train operator announces its annual Customer and Communities Improvement Fund worth £100,000.
• CrossCountry welcomes projects that reduce pollution, protect the environment, support sustainable community growth, and create a positive impact for our employees and wider society.
• The funding window is open from Tuesday 6 May until Friday 6 June 2025.

Aimed at enhancing rail safety awareness, a collaborative partnership between train operator CrossCountry and the Rail Safe Friendly Programme has successfully reached over 60,000 young people across 150 schools in the UK.

Train company CrossCountry, which operates rail services between Birmingham and Manchester, have today revealed the results of unique charity collections pioneered by colleagues across the route.

Long-distance train operator CrossCountry has announced changes to timetables from May 2025, improving service reliability and reducing overcrowding on the CrossCountry network.

• Train operator CrossCountry has awarded almost £17,000 to social enterprise Social Bite’s Jobs First programme in Edinburgh.
• The funding has been made possible through the business’ Customer and Communities Improvement Fund.
• The grant will support up to 20 people affected by homelessness with personalised, trauma-informed employment support.

Train operator CrossCountry has welcomed the arrival of the first train to go through its multi-million pound fleet refurbishment programme.

Long-distance train operator CrossCountry has today, Friday 28 February, announced the award of a multi-year contract to develop their digital customer platform to Arriva Customer Engine (ACE) following a competitive procurement process.

CrossCountry has today, Wednesday 26 February, announced the appointment of Shiona Rolfe as new Managing Director, taking effect from Saturday 1 March.

• CrossCountry colleagues embark on new apprenticeship schemes on sustainability during National Apprenticeship Week.
• There are currently 200 colleagues on apprenticeship schemes in the business, with a total of 430 having enrolled on a course.
• At the moment there are 17 apprenticeship schemes on offer to new and existing employees, with more being introduced.