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For press and media enquiries please contact us Monday - Friday, 9am - 5pm:
0121 200 6115 or [email protected]
Urgent out-of-hours media enquiries can also be made on 0121 200 6115
Please note, our Press Office team are able to assist with enquiries from the media only. If you are a customer seeking help or information about your ticket or our services, you need to contact the Customer Relations team.
There will be no CrossCountry services on Wednesday 1 February and Friday 3 February due to planned strike action by ASLEF and RMT.
Wolverhampton Business Improvement District (BID), in conjunction with train operators, CrossCountry and West Midlands Railway announce the opening of the Change Makers Hub on January 20.
There will be significant disruption across the rail network in the first week of January due to planned industrial action by the National Union of Rail, Maritime and Transport Workers (RMT).
Due to ongoing industrial action, CrossCountry customers are advised to complete their journeys early on Christmas Eve with some services stopping as early as midday.
The National Union of Rail, Maritime and Transport Workers (RMT) has announced extensive strike action over the festive period causing significant disruption on the rail network.
CrossCountry passengers are being advised to make alternative travel arrangements on Saturday 26 November following the confirmation of planned strike action by The Association of Locomotive Engineers and Firemen (ASLEF).
CrossCountry has advised passengers that there will be significant disruption to travel on some routes on Friday 4 November and to avoid travelling unless absolutely essential on 5, 7 and 9 November following the announcement of planned strike action by Transport Salaried Staff Association (TSSA) and The National Union of Rail, Maritime and Transport Workers (RMT).
On Wednesday 10 October, the Grand Railway Collaboration (GRC) officially opened its new Collaboration Hub at Birmingham New Street station.
CrossCountry has partnered with the Prince’s Trust to welcome nine young people to a two-week work placement with the company.
Passengers advised to plan ahead and only travel if absolutely necessary on strike days.
CrossCountry names iconic High Speed Train (HST) as part of 40th anniversary celebrations of the introduction of HSTs on their North East to South West route.
CrossCountry supported passengers who had been to pay their respects to Her Majesty Queen Elizabeth II at St Giles Cathedral by stabling a train at Edinburgh station overnight to shelter any passengers waiting for early morning services.