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Access for All: York

Tuesday 09 April 2024

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At CrossCountry, we believe that travelling by rail can be the most convenient and cost-effective option – for everybody. To help make sure that your journeys are as straightforward and comfortable as possible, we’ve put together all the key information you may need about facilities and accessibility at York station, so every journey can be smooth.

Key Facilities at York Station 

Indoor Areas

At York Station you can find waiting rooms on all platforms which are open Monday-Sunday 06:00-22:00. 

If you are looking for somewhere warm to sit, there is Starbucks Coffee and The Duke of York pub located at the concourse of the station. 

There are toilet facilities open to all passengers travelling through the station, including baby changing facilities on Platform 2. 

Accessibility facilities

There are accessible toilets between Platforms 8 and 9, which are operated by a radar key. 

York station also has step-free access to all platforms. For hearing impaired passengers, induction loops are in operation at the station. Accessible parking is also available at this station and has six spaces chargeable for all vehicles in the short stay car park.

Ticket Office 

There is a ticket office currently in operation at York station.

Onward Travel from York Station

Travelling to York Station by Public Transport

When travelling onwards from the station, you can hop in a taxi from the taxi rank just outside the main entrance of York station. Alternatively you can book in advance with York Station Taxis.

You can also find a range of bus services running through York station.

The Local Community & Support Network

If you find yourself in need whilst travelling to, from, or through York station, there are plenty of places and people willing to assist. There is a scheme called Take a Seat+ York which works with local businesses, offering access to a seat or toilet without needing to be a customer.

There is also directional signage across the city directing to the nearest Changing Places toilet.

York Wheels is a voluntary organization which provides a transport service for people who cannot easily access public transport.

Some local tourist sites you may wish to visit include the York walls, Bettys Café Tea Rooms, York Minster, Jorvik Viking Centre, National Railway Museum, Shambles York, York Castle Museum, Shadows of York Ghost Walk, and City Cruises. Check out our blogs on York for more travel inspiration.

If you’re planning to travel to York station, don’t forget to book an Advance ticket via our website or the CrossCountry app. If you need more information, you can contact us here.

Written by CrossCountry

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