Coronavirus (Covid-19) - Travel advice and guidance - please visit here for more information
Timetable updates - please visit here for more information
Disruption is likely to our services from Monday 29 November, please check your journey before you travel - visit here for more information.
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|Ticket office opening hours||
Next to main ticket office.
Monday to Friday: 05:40 to 00:10
Saturday: 05:55 to 23:55
Sunday: 08:40 to 00:10
|Self service ticket machines|
|Collection of pre-purchased tickets|
|Birmingham Moor Street station customer services||
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
|Lost property (at the station)|
|British Transport Police||0800 40 50 40|
Waiting rooms are located on Platform 1 and between platforms 3 & 4.
|Tourist information office|
|Bureau de change|
|Customer help points|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||Whole Station|
|Impaired mobility set down|
At the main entrance.
|Cycle storage availability||