Can I swap my current paper Season ticket for a Smartcard?
As we are launching with Weekly Season Tickets we advise you to order your Smartcard now and when your current Season ticket expires you can move to a Smartcard.
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- What address do I send my unused tickets to for a refund?
- Can I claim if my train is delayed?
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- What is Delay Repay and how do I claim compensation for a delay to my journey?
- I lost something on a train or at a station. What should I do?