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We are aware of the ASLEF Union's plans for action short of a strike between Friday 1 to Saturday 9 December – more information

I left my Season Ticket at home and had to purchase a ticket for the day. Can I get a refund?

You should complete the form Apply for a Refund of Daily or Weekly Train Tickets available in the 'My account' section and post this by Special Delivery to:

Thetrainline Seasons
PO Box 23971

The Refund will be paid back to the debit/credit card the tickets were purchased on.

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