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I lost something on a train or at a station. What should I do?

If you have lost an item on the train, you will need to contact the station where the train terminated.

As CrossCountry do not directly manage any stations, any luggage found on our trains is safely stored at the station where your train terminates.

To enquire about lost property, please visit the Lost Property enquiries page where you can fill out the online form and find further contact details.

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