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We are aware of the ASLEF Union's plans for action short of a strike between Friday 1 to Saturday 9 December – more information

My train was cancelled and I decided not to travel, what do I do?

If you abandoned your journey prior or during travelling due to rail disruption (i.e adverse weather conditions, cancelled train or severe delays) you will be eligible for a refund. This will need to be from the point of purchase and will not be covered under our delay repay scheme. 

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