Skip to content Skip to footer

Please only travel if essential on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information

We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information

What if I need to claim compensation for delayed journeys when travelling with a Smartcard?

The terms are the same as for travel with a paper ticket. You can find out more by visiting

← Back to customer service

Was this answer useful?