What if my Smartcard is lost or stolen?
If your Smartcard is lost or stolen, please call our Smartcard Support Team on 0371 244 2389.
← Back to customer serviceRelated Content
- What address do I send my unused tickets to for a refund?
- Can I claim if my train is delayed?
- How is Delay Repay calculated?
- What is Delay Repay and how do I claim compensation for a delay to my journey?
- I lost something on a train or at a station. What should I do?