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Please only travel if essential on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information

We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information

How do I change or get a refund on a Smartcard Season ticket?

If you need to change a Season ticket for any reason, please contact our Smartcard Support Team on 0371 244 2389. This number is also printed on the back of your CrossCountry Smartcard.

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