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Please note: We are currently experiencing a high number of Delay Repay claims, if you have received a case reference your claim will be processed as soon as possible, you do not need to contact our teams.

Industrial action announced for Saturday 25 June -  more information.

Buying tickets

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Your Journey

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Your journey

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Station Finder

These help topics cover everything regarding buying your ticket.

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Get in touch

We'll aim to respond to messages within 10 days

For difficult queries our Customer Relations team is here to help you

CLOSED

From Tuesday 29 June 2021, our Customer Relations hours will be:

Sunday: 08:00-16:00

Monday – Friday: 08:00–20:00

Saturday: 08:00–16:00

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