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We are aware of the ASLEF Union's plans for action short of a strike between Friday 1 to Saturday 9 December – more information

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These help topics cover everything regarding buying your ticket.

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We'll aim to respond to messages within 10 days

For difficult queries our Customer Relations team is here to help you

CLOSED

From Tuesday 29 June 2021, our Customer Relations hours will be:

Sunday: 08:00-16:00

Monday – Friday: 08:00–20:00

Saturday: 08:00–16:00

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