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Planned industrial action at CrossCountry by the RMT Union on Saturday 13 April has now been suspended - more information

Can I change my seat reservation?

If you have purchased a flexible ticket (including Anytime Off-Peak, and Super Off-Peak tickets), you may be able to add or change seat reservations ahead of your journey.

To add or change a seat reservation, sign into My Account online or on the CrossCountry app and then select View Your Bookings. Select the relevant booking and click Amend Journey to add or change your seat.

Please note that you will not be able to amend seat reservations online if you have purchased travel supplements such as PlusBus, First Class upgrades, and London Travelcards. In this case, please contact us for further assistance.

Changes to bookings may be liable to an administration fee.

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