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We are aware of the ASLEF Union's plans for action short of a strike between Friday 1 to Saturday 9 December – more information

How do I buy a ticket using my card but for someone else to travel?

If the ticket will be delivered by post:

If the ticket is to be delivered by post there are no important considerations when buying a ticket for someone else.

The name of the person who purchased the ticket is not printed on the ticket so anyone can use it and the delivery address can be different from the billing address so tickets can be posted direct to the traveller.

If the ticket will be collected at a self-service ticket machine:

To be able to collect the ticket from a self-service ticket machine the payment card used to make the booking is required. You should only select the collection option if you intend to pick up the tickets on behalf of the traveller, or if you provide them with the payment card used to buy the ticket. Without the payment card the ticket cannot be collected and a new ticket will need to be bought.

If you choose an e-ticket:

An e-ticket gives you the option to show your ticket on your phone, print at home or send to your CrossCountry 'Train Tickets' app. In order to use this option, the traveller's name must be entered into the "Traveller Details" section on the website when buying the ticket. 

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