Skip to content Skip to footer

<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-W9PXSM&gtm_auth=xCfcPppcnsFoeilIEGscyQ&gtm_preview=env-1&gtm_cookies_win=x" height="0" width="0" style="display:none;visibility:hidden"></iframe>

Please only travel if essential on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information

We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information

BSL Page

BSL Sign in / Register

How do I change or get a refund on a Smartcard Season ticket?

If you need to change a Season ticket for any reason, please contact our Smartcard Support Team on 0371 244 2389. This number is also printed on the back of your CrossCountry Smartcard.

← Back to customer service

Related Content

More questions on Buying tickets