I left my Season Ticket at home and had to purchase a ticket for the day. Can I get a refund?
You should complete the form Apply for a Refund of Daily or Weekly Train Tickets available in the 'My account' section and post this by Special Delivery to:
Thetrainline Seasons
PO Box 23971
Edinburgh
EH3 5DA
The Refund will be paid back to the debit/credit card the tickets were purchased on.