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We are aware of the ASLEF Union's plans for action short of a strike between Friday 1 to Saturday 9 December – more information

I lost connection while making a booking using the mobile application, did my booking go through?

The easiest way to check if your booking has gone through is to:

1. Close the application
2. Open the application again
3. Navigate to the ticket wallet list, and refresh the list
4. Check if the booking is in the list - if it is, your booking has been successfully processed

If you are still not confident, please contact us.

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