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We are aware of the ASLEF Union's plans for action short of a strike between Friday 1 to Saturday 9 December – more information

What are e-Tickets?

e-Tickets are a great way to make train travel more convenient. With no need to queue for tickets at the station, you're free to head straight for your train!

  • When booking select 'e-ticket' as your delivery option.
  • Once purchased we will immediately email your tickets as PDF files attached to the ticket email (we will send one email per journey booked).
  • You can simply open the PDF attachment on your phone to show as needed when travelling (we recommend that you save the ticket to your device before departure).
  • If you are buying a ticket for someone else then you can send the ticket to them by email.
  • If you prefer to print the ticket you can do that instead of, or as well as, using it electronically.
  • For the best experience you can also keep the tickets close to hand in our Train Tickets app.

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