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We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information

Please only travel if essential on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information

Why do I need a Photocard?

We cannot sell a Season ticket without a valid Photocard. Photocards are needed on any period Season ticket with the exception of Oyster Cards.

If you are renewing your Season ticket you can use your existing Photocard. Please note any form of railcard (including 16-25 Railcards) cannot be used as a Photocard.

Please remember that your Photocard and ticket must be produced for inspection when requested.

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