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XC over crowed, no seats, 3 hour journey, seat reservations changed half way, dissatisfied with service
Sorry to hear your recent journey with us was a crowded one, should you wish to raise a formal complaint please email the full details to firstname.lastname@example.org
Date added: 16/05/2017 16:03
XC Why are most of your long distance trains so short (2,3,4 or 5 carriages) when most Intercity operators use 8-12 coach trains?
On our longer routes we use a mix of four/five-coach Voyager units (including where possible coupling these up to form either eight, nine or ten-coach units) along with our High Speed Trains that consist of seven coaches. Our Turbostar trains (running as two or three coaches or sometimes two units coupled together) will operate on our shorter routes. Ultimately we are using all the rolling stock we have available, unfortunately there are not any longer trains available to us this time.
Date added: 15/05/2017 8:53
"XC" Sunday trip exeter to BRISTOL return. Upgraded 1st Great attendants. Both. Cheerful helpful kind Thank you great trips thanks to u guys
Glad to hear you enjoyed both your journeys with us!
Date added: 14/05/2017 19:15