Service Alert - Service Information: 27 September - 1 October

Advice for rail users affected by RMT action: 27 September until 1 October

The RMT Union has announced further industrial action that would affect CrossCountry services from the start of Friday 27 September until the end of Tuesday 1 October. We remain in discussions with the RMT to seek a resolution and customers are advised to check our website for the latest travel information.

If this action goes ahead then on most days there would be little impact on our services. However, services on Sunday 29 September would be severely restricted. Seat reservations have been suspended and alternative arrangements are being prepared and will be made available here when finalised.

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Ascot (Berks)

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Ascot (Berks) station

Managed by: SW

Ascot (Berkshire) station
Station Hill
Ascot
Berkshire
SL5 9EG

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Live train service information	Information
Live departures	Updates affecting services from Ascot (Berks)
Live arrivals	Updates affecting services to Ascot (Berks)

Ticket buying and collection	Information
Ticket office opening hours	Monday to Friday: 06:00 to 19:00 Saturday: 07:00 to 19:00 Sunday: 08:10 to 17:40
Self service ticket machines	Yes
Collection of pre-purchased tickets	Yes

General services information	Information
Ascot (Berks) station Customer services	Please contact our Customer Service Centre on 0345 6000 650
Left luggage	No
Lost property (at the station)	Yes
British Transport Police	0800 40 50 40

Station facilities	Information
First Class lounge	No
Seating area	Yes
Waiting rooms	Yes
Trolleys	No
Refreshment facilities	Yes
Toilets	Yes
Baby changing	Yes
Pay phone	No
Public Wi-Fi	No
Post box	Yes
Tourist information office	No
Cashpoint	Yes
Bureau de change	No
Shops	No

Accessibility	Information
Helpline	Yes
Customer help points	Yes
Staff help	Yes
Accessible ticket machines	Yes
Accessible ticket office counter	No
Induction loop	Yes
Ramp for train access	Yes
Accessible taxis	Accessible taxis are located outside the main station building.
Accessible public pay phones	No
National key toilets	Yes
Step free access coverage	Whole Station
Impaired mobility set down	No
Disabled parking	No
Wheelchairs	Yes

Transport links	Information
Cycle storage availability	Spaces: 44 Sheltered: yes CCTV: Yes
Car park	Yes
Taxi rank	No
Bus services	Yes