Advice for customers making future travel plans
Network Rail has to make late changes to timetables to be introduced from 20 May.
If you wish to purchase Advance tickets and/or travel after that date, train times will be confirmed later than usual.
Click here to see if your travel plans may be affected
Buy tickets for any train journey in Britain. We cross more of the country than any other train company.
All the stations along our routes offer a good range of facilities including car parking, bus stops and other services.
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Managed by: LEAudley End station
|Live train service information||Information|
|Live departures||Updates affecting services from Audley End|
|Live arrivals||Updates affecting services to Audley End|
|Ticket buying and collection||Information|
|Ticket office opening hours|
Monday to Friday: 05:50 to 20:00
Saturday: 05:50 to 20:00
Sunday: 09:00 to 19:00
|Self service ticket machines||Yes|
|Collection of pre-purchased tickets||Yes|
|General services information||Information|
|Audley End station Customer services|
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
|Lost property (at the station)||Yes|
|British Transport Police||0800 40 50 40|
|First Class lounge||No|
|Tourist information office||No|
|Bureau de change||No|
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
|Customer help points||Yes|
|Accessible ticket machines||Yes|
|Accessible ticket office counter||No|
|Ramp for train access||Yes|
Details of nearest taxis are shown on station information poster
|Accessible public pay phones||No|
|National key toilets||Yes|
|Step free access coverage||Whole Station|
|Impaired mobility set down||No|
|Cycle storage availability|