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Please note: We are currently experiencing a high number of Delay Repay claims, if you have received a case reference your claim will be processed as soon as possible, you do not need to contact our teams.

Industrial action announced for Saturday 25 June -  more information.

Longest Journey

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Your journey

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Have you completed our longest journey from Aberdeen – Penzance? If so, why not share your journey with us to be issued with a digital certificate? We are proud to cross more of the country than any other train company and we want to celebrate this achievement with those customers who have completed this journey.

If you would like to be issued with a certificate, please complete the following steps:

We hope to hear from you soon!

*Confirmation of your journey is a screenshot of your eTicket, or physical ticket image

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