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SmartGo Terms and Conditions

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Station Finder

  • The 10% discount is available for CrossCountry Advance tickets only which are exclusively for use on CrossCountry trains.
  • The discount is not available against other train company tickets or other fare types.
  • Discounts apply to both Adult and Child fares and are available on both standard and First Class Advance fares.
  • CrossCountry Advance tickets are subject to availability.
  • Please note that the PIN code only be used once for one transaction.
  • The booking made with the pin code can be for a maximum of 9 people travelling.
  • All tickets purchased in the transaction must be going from and to the same outward and return destinations.
  • The discount can only be applied to CrossCountry Advance tickets, the maximum number of tickets which can be purchased is 18 (nine x Advance tickets in the outward direction and nine x Advance tickets in the return direction).
  • The date of travel must be the same for all outward journeys and the same for all return journeys.
  • Bookings with more than one CrossCountry Advance ticket will generate a 10% discount per ticket.
  • PIN codes can only be issued once. CrossCountry will not take responsibility for any lost or deleted PIN codes - replacements cannot be issued.
  • The CrossCountry Advance tickets will only be valid on the CrossCountry network - the tickets will not be accepted by other train operators. For details of the CrossCountry network, please see our route map.
  • The 'CrossCountry & Connections' Advance tickets are not valid in conjunction with this promotion, even if the journey is made solely on CrossCountry trains.
  • If part of your journey is with another operator then you must buy a ticket for that part of the route.
  • The National Rail Conditions of Travel apply for travel on all CrossCountry trains.
  • CrossCountry reserves the right to withdraw this offer or amend these terms and conditions at any time without notice.
  • The cash redemption value of this voucher is 0.001p.

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