Advice for rail users affected by RMT action: 27 September until 1 October
The RMT Union has announced further industrial action that would affect CrossCountry services from the start of Friday 27 September until the end of Tuesday 1 October. We remain in discussions with the RMT to seek a resolution and customers are advised to check our website for the latest travel information.
If this action goes ahead then on most days there would be little impact on our services. However, services on Sunday 29 September would be severely restricted. Seat reservations have been suspended and alternative arrangements are being prepared and will be made available here when finalised.
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As Britain’s busiest airport with 5 huge terminals, many travellers take the train to Heathrow Airport for domestic and international flights. Taking the train to the airport is an easy, cost-effective way to travel and removes the stress of driving, parking, or relying on a taxi.
To get to Heathrow Airport, CrossCountry can take you to Reading Station from all over the country. From here, you can jump on the RailAir bus to Heathrow Airport.
CrossCountry makes it cheap and easy to travel to Heathrow Airport.
Your holiday begins when you step on board a CrossCountry train. You can sit back and relax, knowing you won’t be stuck in traffic jams or have to pay for airport parking or expensive taxis.
Luggage space is provided on our trains, so there is room for your case. Charging points are also available to charge up your devices before your flight. Start celebrating your holiday early by purchasing some prosecco from the at-seat service and enjoy a light snack on your way to the airport.
Travelling by train lets you make the most of your time. Why take the time to put your out of office replies on, or relax and read a book?
If you buy a CrossCountry Advance Ticket to Heathrow Airport, you can get it sent straight to your phone as an e-Ticket. That way, the only thing you need to travel is your mobile phone.
Using CrossCountry, the best place to change for access to Heathrow Airport is Reading. From Reading Station there are signs for the RailAir bus from all platforms. Buses leave around every 20 minutes during the day, from 4am in the morning until 11pm at night. The journey takes approximately 45 minutes and timetables can be accessed on the RailAir website.
Reading Station is fully accessible to those with a range of mobility needs.
For more information about getting to Heathrow Airport, visit Heathrow’s website.
Here are our top travel tips to make sure your journey runs smoothly:
Once you’ve arrived at the airport by train, with plenty of time to spare, you can take full advantage of the airport’s facilities. As the 2nd busiest airport in the world, Heathrow is fully equipped with enough shops, restaurants and amenities to keep you thoroughly entertained.
With Heathrow Airport’s huge selection of shops, you’ll find what you’re looking for whichever terminal you fly from.
For health and beauty products or last-minute travel essentials, head to Boots and stock up on sun cream, insect repellent and other travel essentials. Dixons Travel has all your electronic needs - with Apple products, tablets, headphones, cameras and phone chargers ready to take with you on holiday.
Want a new case or need extra luggage for when you fly home? Excess Baggage Company and Case are at Heathrow Airport with a range of luggage, travel accessories and gadgets from well-known brands.
There are many clothing shops should you need any last minute essentials or just want something new for your holiday. You’ll find top designers like Burberry, Hermès and Valentino, as well as high street favourites like Superdry and Ted Baker.
Fancy some new jewellery? Accessorize is a high street favourite but if you’re looking for something a bit more special, we’d recommend Monica Vinader or Tiffany & Co.
Be sure to stop by The Harry Potter Shop if travelling from terminal 5 and pick up some unique items from across J.K. Rowling’s Wizarding World!
And of course, you can’t visit the airport without a trip to World Duty Free for a range of products at great value prices; from cosmetics to confectionery, fragrances to fashion accessories, spirits to souvenirs, skincare to sunglasses, fine foods to fine wines, and champagne to cigars and tobacco.
Heathrow Airport has a huge range of restaurants to choose from, so you’ll never go hungry waiting for your flight.
Kick off your holiday in style with a trip to Caviar House Oyster Bar, producer of the world’s finest Prunier caviar and Balik smoked salmon. Enjoy with a glass of fizz and watch the world go by at one of the UK’s busiest airport.
Families will find plenty of kid-friendly restaurants with good value children’s menus and a relaxing atmosphere. Giraffe offers a global menu with everything from juicy burgers to tasty Asian cuisine. Wetherspoons is cheap and cheerful, serving traditional breakfasts, British pub classics and fresh paninis as well as a wide range of craft beer, wines and cocktails.
If you like Japanese, you’ll be pleased to hear that Heathrow has a Wagamama with yummy soup bowls, noodles and rice dishes. Yo! Sushi serves up a delicious menu of Japanese street food and sushi. Grab what you want from the food conveyor belt or order a hot dish from the kitchen.
Coffee drinkers will find plenty of places to get their caffeine fix with all their favourite chains; including Starbucks, Costa, Café Nero and Pret a Manger, as well as more authentic cafés like Ca'puccino.
If you want to purchase something to take on the plane, there’s lots of options for grab and go food too. Eat, Itsu and Leon all have you covered.
Britain’s busiest airport has all the facilities you need for a comfortable and pleasant trip.
Free unlimited WiFi is available across the whole airport. Download any last minute music or movies to get you through whatever long or short haul journey is ahead of you.
Each terminal has multiple lounges, where visitors can choose to pay to relax before their flight. Enjoy comfortable seating, television screens and complimentary food & drink, just be sure to book!
You’ll find a prayer room in each terminal. These rooms can be used by people of every faith.
Families will find play areas to keep children entertained while waiting for their flight. With slides, soft play areas and separate baby and junior zones, the kids won’t want to leave the airport. Colouring-in and activity sheets are also available.
Heathrow is a smoke-free airport, in-line with British law on smoking in enclosed public spaces. However, smoking is permitted in the designated smoking areas located outside the terminal building.