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All the stations along our routes offer a good range of facilities including car parking, bus stops and other services.
The following information on this page comes from an external source, and is updated by that external source. This means that CrossCountry is not responsible for the phone line or any charges associated with it and cannot guarantee its accuracy.
Managed by: NRLondon Euston station
|Live train service information||Information|
|Live departures||Updates affecting services from London Euston|
|Live arrivals||Updates affecting services to London Euston|
|Ticket buying and collection||Information|
|Ticket office opening hours|
Monday to Friday: 06:00 to 00:00
Saturday: 06:00 to 23:00
Sunday: 07:00 to 00:00
|Self service ticket machines||Yes|
|Collection of pre-purchased tickets||Yes|
|Get Oyster card here||Yes|
|Top up Oyster pay as you go here||Yes|
|Use Oyster pay as you go here||Yes|
|Oyster information||Please visit the Transport for London Visitor Centre on the main concourse for a range of visitor information, tour and attraction tickets as well as Oyster and Transport Info. Oyster Cards can also be bought and topped up at the Underground station. Other Oyster transactions available from service ticket machines operated by London Midland.|
|London Fare Zone||Zone 1|
|General services information||Information|
|London Euston station Customer services||Monday-Sunday 07:00-23:00 |
Available from the Customer Information Point in the centre of the concourse. Alternatively customers can seek information and assistance from the ticket office or the Mobility Assistance Reception.
|Lost property (at the station)||Yes|
|British Transport Police||0800 40 50 40|
|First Class lounge||
Located on first floor, accessed via balcony.
Step free to access
Yes a platform lift for mobility impaired customers.
First Class customers can find a comfy seat and enjoy complimentary soft drinks, light snacks and newspapers. A full bar is available at both locations for the purchase of alcoholic drinks.
You can enjoy the First Class Lounge up to two hours (see Note below) before your outward journey and for an hour after your inward journey on the travel date shown on your ticket.
Note - Access time before your outward journey is reduced to one hour at peak times (15:00-19:00 on Thursdays and Fridays) for First Advance ticket holders only.
Avanti West Coast: Business, First Open or Advance First tickets.
Caledonian Sleeper: First tickets.
You can only enter the lounge on the travel date shown on your ticket.
Please note that London Northwestern Railway first class tickets are not valid in this lounge.
Concessions for Standard Class sleeper customers
Located by the entrance to platforms 16-18
|Tourist information office||Yes|
|Bureau de change||Yes|
Disabled assistance is available to and from platforms, the car park and the taxi rank & drop off area. You can request this from the Mobility Assistance Reception that can be found on the main concourse between Boots & the ticket office, from the Information Point in the centre of the Main Concourse or from any member of staff. It is preferred if assistance is booked 24 hours in advance using the following numbers of the train company you are travelling with:
Upon arrival customers may have to wait up to 5 minutes for assistance to arrive. We advise customer to wait on-board for staff. Customers waiting longer may wish to contact reception on 0207 922 6482.
|Customer help points||Yes|
|Accessible ticket machines||Yes|
|Accessible ticket office counter||Yes|
|Ramp for train access||Yes|
The route to the main taxi pick up point has steps, so anyone with mobility problems can use the disabled taxi pick up point reached via the lifts.
You can request assistance to and from the taxi rank can using the telephones at the top of the stairs and at the taxi set down point. Or by telephoning Mobility Assistance at London Euston on 0207 922 6482.
The main taxi rank is beneath the station and is reached via the lifts next to the main ticket office or the stairs by the entrance to the Underground.
|Accessible public pay phones||No|
|National key toilets||Yes|
|Step free access coverage||Whole Station|
|Impaired mobility set down||Yes|
Assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Mobility Assistance Lounge Reception that can be found on the left hand side of the main entrance or from the Information Point in the centre of the Main Concourse or from any member of staff. It is advised to use the Mobility assistance number at London Euston Station on 02079226482 if being booked on the day. It is preferred if assistance is booked 24 hour in advance using the following numbers of the train company you are travelling with.
|Cycle storage availability|