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All the stations along our routes offer a good range of facilities including car parking, bus stops and other services.

 


London Paddington station

Managed by: NR

London Paddington station
Praed Street
London
Greater London
W2 1HQ
You will need Javascript enabled to see a map of this location 51.51645141-0.176844743
Live train service informationInformation
Live departuresUpdates affecting services from London Paddington
Live arrivalsUpdates affecting services to London Paddington
Ticket buying and collectionInformation
Ticket office opening hours
Monday to Sunday: 24 hours
Self service ticket machinesYes
Collection of pre-purchased ticketsYes
Get Oyster card hereNo
Top up Oyster pay as you go hereYes
Use Oyster pay as you go hereYes
London Fare ZoneZone 1
General services informationInformation
London Paddington station Customer services Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
Left luggageYes
Lost property (at the station) Yes
British Transport Police0800 40 50 40
Station facilitiesInformation
First Class lounge Yes
Seating areaYes
Waiting roomsSeating available in various locations
TrolleysYes
Refreshment facilitiesYes
ToiletsYes
Baby changingYes
Pay phoneYes
Public Wi-FiYes
Post boxNo
Tourist information officeNo
CashpointYes
Bureau de changeNo
ShopsYes
AccessibilityInformation
HelplineMobility assistance is available at this station 24 hours a day.

It is preferred that this assistance is booked by 18:00 the day before travel by calling the Assisted Travel Team on 0800 197 1329. The Assisted Travel Team can be contacted Monday - Sunday 07:00 -22:00.

Passengers for Heathrow Express may also arrange assistance through - 0208 757 270
Customer help pointsYes
Staff help Yes
Accessible ticket machinesYes
Accessible ticket office counterNo
Induction loopYes
Ramp for train accessYes
Accessible taxis All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair. There is also a separate collection point for prebooked taxis also further away from the lifts.
Accessible public pay phones

Main Concourse

National key toiletsYes
Step free access coverage Whole Station
Impaired mobility set downYes
Disabled parking

There is a manned drop off point at the Taxi Deck above platform 12. Mobility assistance is available from this point. It is preferred if this assistance is booked 24 hours in advance.  on 0800 197 1329. Monday - Friday 08:00 -20:00 and Saturday & Sunday 09:00 and 17:00. 

WheelchairsYes
Transport linksInformation
Cycle storage availability
  • Spaces: 682
  • Sheltered: yes
  • CCTV: Yes
Car park Yes
Taxi rankYes
Bus servicesYes

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