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Storm Darragh - Please do not travel unless absolutely necessary on Saturday 7 December due to a red weather warning in place. Please check your journey before travelling on Sunday 8 December - more information

With the festive period approaching, the railway network will be busier than usual, please check your journey before you travel - more information

Abbey Wood Train Station

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Abbey Wood Train Station

Address

Abbey Wood Station
Wilton Road
Abbey Wood
Greater London
SE2 9RH
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
Wheelchairs are available. Wheelchairs
Toilets are available. Toilets
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday to Friday: 06:10 to 20:05 Saturday: 06:10 to 20:05 Sunday: 07:30 to 19:30
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay is available.
Top up Oyster pay as you go here Oyster top up is available.
Use Oyster pay as you go here Oyster top up is available.
London Fare Zone Zone 4
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Towards Dartford - Bus stop D

Towards Plumstead - Bus stop C 

Information Systems
  • Departure screens
  • Announcements
Service Information
Abbey Wood Station customer services

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details)

Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/

Lost property Lost property is available at the station.
Lost property contact details

URL: https://tfl.gov.uk/help-and-contact/lost-property

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.

Upper station entrance - Multiple seating areas around the concourse, partially covered.

Upper ticket hall - Seating Area located past the paid side of gateline

Platform 1&2 - Multiple seats available covered under canopy.

Platform 3&4 - Multiple seats available covered under canopy.

Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are available.

Coffee and confectionary

Toilets Toilets are available.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

Helpline contact details

0343 222 1234

URL: https://www.nationalrail.co.uk/

Customer help points Customer help points are available.

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Staff help Staff help is available.

Staff are available to assist from the first to last train.

Staff help opening times

Staff are available to assist from the first to last train.

Accessible ticket machines Accessible ticket machines are available.
Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station
  • Accessibility Category A. This station has step-free access to all platforms.
  • Staff ramp assistance is always available.
  • Accessible seating is available in the ticket hall and platforms.
  • Wheelchairs available from first to last train.
Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are present.
Car parking
Car parking available A car park is not available.
Bus services available Bus services are available.
Bus services information

Transport for London Buses operate from outside the station.

Information to plan your onward journey is available below.

Cycle storage available Cycle storage is available.
Sheltered No
Transport Information
Taxi rank available A taxi rank is not available.
Airport available Airport information is available.

Services running to Heathrow Terminal 2&3, 4 and 5 running from this station via Elizabeth Line.

Port available Port information is not available.
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