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Acocks Green Train Station

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Acocks Green Train Station

Address

Acocks Green Station
Yardley Road
Acocks Green
West Midlands
B27 6EB
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
A ticket machine is available. Ticket machine
 
Time
Destination
Platform
Facility Information
Ticket office opening hours Monday: 07:00 to 16:00 Friday: 07:00 to 18:00 Saturday: 08:00 to 16:00 Sunday: No

None
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Get Oyster card here Oyster Pre-Pay not is available.
Top up Oyster pay as you go here Oyster top up is not available.
Use Oyster pay as you go here Oyster top up is not available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Rail replacement vehicles will operate from the public service bus stops outside the station entrance.

Please check your destination before boarding.

Please click here for walking directions from the station to the rail replacement bus stop.
Information Systems
  • Departure screens
  • Announcements
Service Information
Acocks Green Station customer services

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Acocks Green is accredited by the Secure Station Scheme**
Left luggage Left luggage is not available.
Left luggage contact details

URL: https://www.nationalrail.co.uk/
Lost property Lost property is not available at the station.
Lost property contact details

URL: https://www.nationalrail.co.uk/
Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Trolleys Trolleys are not available.
Refreshment facilities Refreshment facilities are not available.
Toilets Toilets are not available.
Baby changing Baby changing facilities are not available.
Pay phone Pay phones are not available.
Public Wi-Fi Wi-Fi is not available.
Post box A Post box is not available.
Tourist information office A tourist information office is not available.
Cashpoint An ATM machine is not available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Showers Showers are not available.
Facility Information
Helpline information

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline contact details

0800 024 8998 (Next Generation Text: 18001 0800 024 8998)

URL: https://www.nationalrail.co.uk/
Customer help points Customer help points are available.

On Platform and in Car Park
Staff help Staff help is available.

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.
Staff help opening times Monday: 07:00 to 16:00 Friday: 07:00 to 18:00 Saturday: 08:00 to 16:00
Accessible ticket machines Accessible ticket machines are not available.
Accessible ticket office counter An accessible ticket office counter is available.

None
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are not available.
Step free access coverage Partial Station

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 

The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.   ​​​​​​​
Impaired mobility set down Impaired mobility set down Machine is not available.
Disabled parking

Pick up in car park only
Wheelchairs Wheelchairs are not available.
Ticket gates Ticket gates are not present.
Station Car Park
Operator Transport for West Midlands
Spaces 136
Opening times
  • Monday to Friday:24 Hours a Day
  • Saturday:24 Hours a Day
  • Sunday:24 Hours a Day
Contact details https://www.nationalrail.co.uk/
Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here
Cycle storage available Cycle storage is available.
Storage type Stands, Lockers
Spaces 13
Sheltered No
CCTV True
Storage location

On platform
Transport Information
Taxi rank available

Premier Radio 0121 604 4000
Airport available Airport information is not available.
Port available Port information is not available.
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