Addlestone Train Station
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Your journey
Going departing after
Addlestone Train Station
Address
Addlestone StationStation Road
Addlestone
Surrey
KT15 2PB Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Waiting room
Wi-Fi
| Facility | Information |
|---|---|
| Ticket office information | By entrance to platform 1 |
| Ticket office opening hours | Monday to Friday: 06:30 to 10:00 Saturday: 09:30 to 12:30 Sunday: Closed |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | To Weybridge and Woking: Station Road (B3121) Bus Stop H by Level Crossing To Virginia Water: Station Road (B3121) Bus Stop J When the Level Crossing is closed, all buses will use Station Road (B3121) Bus Stop E. |
| Information Systems |
|
| Service | Information |
|---|---|
| Addlestone station customer services |
Please contact our Customer Service Centre on 0345 6000 650 |
| Left luggage |
|
| Lost property |
Monday to Friday: 07:30 to 19:00
|
| Lost property contact details |
URL: https://www.southwesternrailway.com/contact-and-help/lost-property |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information |
Located within the Ticket Office. |
| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
Find WiFi Hotspots around Addlestone station |
| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by station staff during the morning peak, and at all other times by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day |
| Helpline contact details | 0800 5282100 |
| Customer help points available |
|
| Customer help points information | Customer Help points are located on every platform |
| Staff help | |
| Staff help opening times | |
| Accessible ticket machines |
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| Accessible ticket machines information | All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
|
| Step free access coverage |
Whole Station Step-free category B1 station - There is step free access to platform 1 (for trains to Weybridge) and platform 2 (for trains to Virginia Water and Staines). Both platforms are accessed by shorts ramps of up to 1:8 gradient. Interchange is via a 54 step footbridge or step-free via full-barrier level crossing at the end of the platforms (via ramps) which is approximately 65m. Please be aware that this station has no tactile paving on the platform edge. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Spaces | 3 |
| Charges |
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| Contact details |
Weekend tickets are available from 1000 Friday £6.90 |
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Stands, Wheel Racks |
| Spaces | 24 |
| Sheltered | Yes |
| CCTV | No |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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