Aldershot Train Station
Aldershot Train Station
Address
Aldershot StationStation Road
Aldershot
Hampshire
GU11 1HN Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Waiting room
Wheelchairs
Wi-Fi
Phone box
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office opening hours | Monday to Friday: 06:20 to 21:18 Saturday: 06:20 to 21:18 Sunday: 07:35 to 18:55 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Get Oyster card here |
|
| Top up Oyster pay as you go here |
|
| Use Oyster pay as you go here |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service |
Station Forecourt by bus station |
| Information Systems |
|
| Service | Information |
|---|---|
| Aldershot Station customer services |
Please contact our Customer Services Department on 0345 6000 650 |
| Left luggage |
|
| Left luggage contact details | |
| Lost property |
Monday to Friday: 07:30 to 19:00
Saturday to Sunday: No
|
| Lost property contact details |
URL: https://www.southwesternrailway.com/contact-and-help/lost-property |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Trolleys |
|
| Refreshment facilities |
Vending machines on platform 1 and another on platform 2/3 that offer chocolates, soft drinks and water. There is also a coffee shop (coffee bean) in front of the station that sells hot and cold drinks, pastries, snacks and hot sandwiches. |
| Toilets |
|
| Baby changing |
|
| Pay phone |
Cards
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
|
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
Monday to Friday:24 Hours a Day
Saturday:24 Hours a Day
Sunday:24 Hours a Day
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. |
| Helpline contact details |
0800 5282100 |
| Customer help points |
Customer Help points are located on every platform |
| Staff help |
|
| Staff help opening times | Monday to Friday: 05:30 to 23:55 Saturday: 05:30 to 23:55 Sunday: 07:00 to 23:00 |
| Accessible ticket machines |
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
|
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Whole Station
Step-free category A Station. This station has step-free access to all platforms. Level access to Platform 1. Lifts to Platforms 2/3. |
| Impaired mobility set down |
|
| Disabled parking |
|
| Wheelchairs |
|
| Ticket gates |
|
| Aldershot Car Park | |
|---|---|
| Spaces | 207 |
| Contact details | |
| Bus services available |
|
| Bus services information |
Local buses no longer stop at the station. The nearest stop is in the town, approximately 10 minutes walk away. Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Compounds, Lockers, Racks |
| Spaces | 39 |
| Sheltered | Yes |
| CCTV | True |
| Storage location | Platform 1 and car park |
| Rushmoor - Wheelchair friendly | Phone 01252 333555 |
| Dinez - Wheelchair friendly | Phone 01252 651669 |
| All Days - Wheelchair friendly | Phone 01252 336611 |
Further information
Taxi Rank in the station forecourt.
| Transport | Information |
|---|---|
| Airport available |
|
| Port available |
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