Coronavirus (Covid-19) - Travel advice and guidance - please visit here for more information
Timetable updates - please visit here for more information
Disruption is likely to our services from Monday 29 November, please check your journey before you travel - visit here for more information.
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|Ticket office opening hours||
Monday to Friday: 06:45 to 18:00
Saturday: 06:45 to 18:00
Sunday: 10:30 to 18:00
|Self service ticket machines|
|Collection of pre-purchased tickets|
|Alfreton station customer services|
|Lost property (at the station)|
|British Transport Police||0800 40 50 40|
There are shelters and accessible seating on the platforms. Inside waiting area also located in the booking office.
|Tourist information office|
|Bureau de change|
To book Passenger Assistance please call 08000 11 33 23. We recommend that you book assistance 12 hours in advance. Assistance will be provided by the on train team.
|Customer help points|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
Royal Cabs 0115 608608
|Accessible public pay phones||
|National key toilets|
|Step free access coverage||No|
|Impaired mobility set down|
|Cycle storage availability||