Allens West Train Station
Choose date & time
Close ✕You can book up to 90 days in advance.
Looking for dates further in the future?
Train operators can only release tickets for sale up to 90 days in advance.
But don't worry, you don't have to miss out - be the first to hear when tickets are available with our FREE ticket alert.
Email me when tickets become available
Your journey
Going departing after
Allens West Train Station
Address
Allens West StationDurham Lane
Eaglescliffe
Cleveland
TS16 0PF Get directions in Google Maps
Station overview
Ticket machine
Phone box
| Facility | Information |
|---|---|
| Ticket office opening hours |
|
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service | Pick Up/Drop Off adjacent to Level Crossing |
| Information Systems |
|
| Service | Information |
|---|---|
| Allens West station customer services | 08002006060 |
| Left luggage |
|
| Lost property |
Monday to Sunday: 07:00 to 22:00
|
| Lost property contact details |
URL: https://www.nationalrail.co.uk/ Telephone: 08002006060 |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
|
| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Waiting room information | There are no waiting rooms provided at the station. Shelters are provided on both platforms. |
| Trolleys |
|
| Refreshment facilities |
|
| Toilets |
|
| Baby changing |
|
| Pay phone |
Cards and coins
|
| Public Wi-Fi |
|
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
|
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains. We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. Monday to Sunday: 24 Hours a Day |
| Helpline contact details | 0800 138 5560 text relay 18001 0800 138 5560 |
| Customer help points available |
|
| Customer help points information | Platform 1 |
| Staff help | |
| Staff help opening times | |
| Accessible ticket machines |
|
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060 |
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Whole Station
To find our more about travelling around this station, please see the 360 map click here |
| Impaired mobility set down |
|
| Disabled parking | Step free access from car park to station entrance |
| Wheelchairs |
|
| Ticket gates |
|
| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Lockers, Stands |
| Spaces | 8 |
| Sheltered | No |
| CCTV | Yes |
| Storage location | Ramp Platform 2 |
| Transport | Information |
|---|---|
| Taxi rank available |
|
| Taxi rank information |
https://www.northernrailway.co.uk/tickets/cab4you |
| Airport available |
|
| Port available |
|