Coronavirus (Covid-19) - Travel advice and guidance - please visit here for more information
Timetable updates - please visit here for more information
Disruption is likely to our services from Monday 29 November, please check your journey before you travel - visit here for more information.
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|Ticket office opening hours|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|Allens West station customer services||08002006060|
|Lost property (at the station)|
|British Transport Police||0800 40 50 40|
|Waiting rooms||There are no waiting rooms provided at the station. Shelters are provided on both platforms.|
|Tourist information office|
|Bureau de change|
Unstaffed station. If you need help getting on or off the train please ask the Train Conductor.
|Customer help points|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
|Accessible public pay phones|
|National key toilets|
|Step free access coverage||Whole Station|
|Impaired mobility set down|
|Disabled parking||Step free access from car park to station entrance|
|Cycle storage availability||