Alton Train Station
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Your journey
Going departing after
Alton Train Station
Address
Alton StationStation Road
Alton
Hampshire
GU34 2PZ Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Wheelchairs
Wi-Fi
Phone box
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office information | By entrance to booking hall |
| Ticket office opening hours | Monday to Friday: 06:30 to 19:00 Saturday: 07:30 to 17:30 Sunday: 08:30 to 16:00 |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
|
| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
|
| Rail Replacement Service | Station Forecourt, Station Road |
| Information Systems |
|
| Service | Information |
|---|---|
| Alton station customer services |
Please contact our Customer Service Department on 0345 6000 650 |
| Left luggage |
|
| Lost property |
Monday to Friday: 07:30 to 19:00
|
| Lost property contact details |
URL: https://www.southwesternrailway.com/contact-and-help/lost-property |
| Facility | Information |
|---|---|
| Lounge |
|
| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
|
| Waiting rooms |
|
| Waiting room information | Closed until further notice |
| Trolleys |
|
| Refreshment facilities |
|
| Refreshment facilities information | A Whistle Stop Agents is located on platform 1 and it sells coffee, tea, drinks, hot and cold sandwiches, etc. There is also a station café in the car park that sells hot and cold food and drinks. |
| Toilets |
|
| Toilets information | The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours. |
| Baby changing |
|
| Pay phone |
Cards and coins
|
| Public Wi-Fi |
Find WiFi Hotspots around Alton station |
| Post box |
|
| Tourist information office |
|
| Cashpoint |
|
| Bureau de change |
|
| Shops |
|
| Showers |
|
| Facility | Information |
|---|---|
| Helpline information |
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day |
| Helpline contact details | 0800 5282100 |
| Customer help points available |
|
| Customer help points information | Customer Help points are located on every platform |
| Staff help |
|
| Staff help opening times | Monday to Friday: 06:00 to 13:24 Saturday: 06:00 to 13:24 Sunday: 10:00 to 18:00 |
| Accessible ticket machines |
|
| Accessible ticket machines information | All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
| Accessible ticket office counter |
|
| Induction loop |
|
| Ramp for train access |
|
| Accessible taxis |
|
| Accessible public pay phones |
|
| National key toilets |
|
| Step free access coverage |
Whole Station Step-free category A Station. Level access to Platform 1. Lifts to Platform 2. |
| Impaired mobility set down |
|
| Disabled parking |
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| Wheelchairs |
|
| Ticket gates |
|
| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
|
| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Lockers, Wheel Racks |
| Spaces | 60 |
| Sheltered | No |
| CCTV | No |
| Storage location | Platform 1 |
| Transport | Information |
|---|---|
| Taxi rank available |
|
| Airport available |
|
| Port available |
|