Please only travel if essential on Sunday 3 December, services are expected to be extremely busy due to industrial action and engineering work affecting other train operators - more information
We are aware of the ASLEF Union's plans for industrial action at CrossCountry on Thursday 7 December, and action short of a strike between Friday 1 to Saturday 9 December – more information
You can book up to 90 days in advance.
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Train operators can only release tickets for sale up to 90 days in advance.
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Going departing after
|Ticket office opening hours|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
Opposite the Hurt Arms Pub at the bus stop for journeys towards Derby and outside the Hurt Arms Pub at the bus stop going towards Matlock
|Ambergate station customer services|
|Lounge opening hours|
|Waiting room information||
There are shelters on the platforms with accessible seating.Closed until further notice
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
|Helpline contact details||08000 11 33 23|
|Customer help points available|
|Customer help points information||
|Staff help opening times||Monday to Friday: Closed Saturday: Closed Sunday: Closed|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
Taxi number displayed on useful information poster
|Accessible public pay phones||
|National key toilets|
|Step free access coverage||
This is a step free Category A station. There is level access to the platform that serves both directions to Matlock-Nottingham/Newark Castle. This station has tactile paving at the edge of the platform.
|Impaired mobility set down|
|Station Car Park. (Pay by RingGO available) www.myringgo.co.uk/parkinglocator/23303|
|Operator||East Midlands Railway|
|Bus services available|
|Bus services information||
Information to plan your onward journey is available in a printable format here
|Cycle storage available|
|Taxi rank available|