Coronavirus (Covid-19) - Travel advice and guidance - please visit here for more information
Timetable updates - please visit here for more information
Disruption is likely to our services from Monday 29 November, please check your journey before you travel - visit here for more information.
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|Ticket office opening hours|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|Ancaster station customer services|
|Lost property (at the station)|
|British Transport Police||0800 40 50 40|
|Waiting rooms||Closed until further notice|
|Tourist information office|
|Bureau de change|
This is an unstaffed station. To book passenger assistance please call 08000 11 33 23. We recommend you book assistance 12 hours in advance. Assistance will be provided by the On Train Team.
|Customer help points|
|Accessible ticket machines|
|Accessible ticket office counter|
|Ramp for train access|
Taxi number displayed on useful information poster
|Accessible public pay phones||
|National key toilets|
|Step free access coverage||Whole Station|
|Impaired mobility set down|
|Cycle storage availability||