Andover Train Station
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Your journey
Going departing after
Andover Train Station
Address
Andover StationStation Approach
Andover
Hampshire
SP10 3HW Get directions in Google Maps
Station overview
Ticket office
Baby changing facilities
Ticket machine
Waiting room
Wheelchairs
Wi-Fi
Phone box
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office information | On Platform 2, near to the ticket office |
| Ticket office opening hours | Monday to Friday: 06:00 to 19:00 Saturday: 06:50 to 17:40 Sunday: 08:15 to 16:45 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Southbound and Northbound buses will stop directly outside the main station exit. |
| Information Systems |
|
| Service | Information |
|---|---|
| Andover station customer services |
Please contact our Customer Service Centre on 0345 6000 650 |
| Left luggage |
|
| Lost property |
Monday to Friday: 07:30 to 19:00
|
| Lost property contact details |
URL: https://www.southwesternrailway.com/contact-and-help/lost-property |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information |
Both platforms |
| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Toilets information | The toilets are located on both platforms. A National key toilet is located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. |
| Baby changing |
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| Pay phone |
Cards and coins
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Shops information | Shops are currently unavailable. |
| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day |
| Helpline contact details | 0800 5282100 |
| Customer help points available |
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| Customer help points information | Customer Help points are located on every platform |
| Staff help |
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| Staff help opening times | Monday to Friday: 06:00 to 17:40 Saturday: 06:00 to 17:40 Sunday: 09:00 to 17:00 |
| Accessible ticket machines |
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| Accessible ticket machines information | All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
|
| Step free access coverage |
Whole Station Step-free category B2 Station - Level access to Platform 2 (for trains towards Salisbury). Also short ramp at 1:7 gradient from lower car park level. Underpass with long and steep ramps at approx 1:8 gradient to Platform 1 (for trains towards London). A staff operated powered wheelchair is available for use at the station to assist passengers who have difficulty using the slopes. Please speak to a member of staff or contact our Assisted Travel team. Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge. This station does not have a Customer Information Screens. It only has a PA system to announce train services. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Station Car Park | |
|---|---|
| Spaces | 495 |
| Charges |
|
| Contact details |
0345 6000 650
Weekend ticket available after 1200 Friday £7.90
Off Peak available after 1600 Monday to Friday
10 Electric Vehicle Charging Points are available.
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| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Compound, Wheel Racks |
| Spaces | 132 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | Platform 2 |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Taxi rank information |
Yes |
| Airport available |
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| Port available |
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