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Andover Train Station

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Andover Train Station

Address

Andover Station
Station Approach
Andover
Hampshire
SP10 3HW
Get directions in Google Maps

Station overview

A ticket office is available. Ticket office
Baby changing facilities are available. Baby changing facilities
A ticket machine is available. Ticket machine
A waiting room is available. Waiting room
Wheelchairs are available. Wheelchairs
Wi-Fi is available. Wi-Fi
A phone box is available. Phone box
Toilets are available. Toilets
A post box is available. Post box
 
Time
Destination
Platform
Facility Information
Ticket office information

On Platform 2, near to the ticket office

Ticket office opening hours Monday to Friday: 06:00 to 19:00 Saturday: 06:50 to 17:40 Sunday: 08:15 to 16:45
Self service ticket machines A ticket machine is available.
Collection of pre-purchased tickets Collection of pre-purchased tickets is available.
Service Information
British Transport Police 0800 40 50 40
CCTV CCTV systems are available.
Rail Replacement Service

Southbound and Northbound buses will stop directly outside the main station exit.

Information Systems Information systems are not available.
Service Information
Andover station customer services

Please contact our Customer Service Centre on 0345 6000 650

Left luggage Left luggage is not available.
Lost property Lost property is available at the station. Monday to Friday: 07:30 to 19:00
Lost property contact details

URL: https://www.southwesternrailway.com/contact-and-help/lost-property

Facility Information
Lounge A first class lounge is not available.
Lounge opening hours A first class lounge is not available.
Facility Information
Seating area A seating area is available.
Waiting rooms Waiting rooms are not available.
Waiting room information

Both platforms 

Trolleys Trolleys are available.
Refreshment facilities Refreshment facilities are available.
Toilets Toilets are available.
Toilets information The toilets are located on both platforms. A National key toilet is located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request.
Baby changing Baby changing facilities are available.
Pay phone Pay phones are available. Cards and coins
Public Wi-Fi Wi-Fi is available.

Find WiFi Hotspots around Andover station

Post box A Post box is available.
Tourist information office A tourist information office is not available.
Cashpoint A cashpoint is available.
Bureau de change A bureau de change is not available.
Shops Shops are not available.
Shops information

Shops are currently unavailable.

Showers Showers are not available.
Facility Information
Helpline information A helpline is available.

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day
Helpline contact details 0800 5282100

URL: https://www.nationalrail.co.uk/

Customer help points available Customer help points are available.
Customer help points information

Customer Help points are located on every platform

Staff help Staff help is available.
Staff help opening times Monday to Friday: 06:00 to 17:40 Saturday: 06:00 to 17:40 Sunday: 09:00 to 17:00
Accessible ticket machines Accessible ticket machines are available.
Accessible ticket machines information

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible ticket office counter An accessible ticket office counter is available.
Induction loop An induction loop is available.
Ramp for train access A ramp for train access is available.
Accessible taxis Accessible taxis are not available.
Accessible public pay phones Accessible public pay phones are not available.
National key toilets National key toilets are available.
Step free access coverage Whole Station

Step-free category B2 Station - Level access to Platform 2 (for trains towards Salisbury). Also short ramp at 1:7 gradient from lower car park level. Underpass with long and steep ramps at approx 1:8 gradient to Platform 1 (for trains towards London). 

A staff operated powered wheelchair is available for use at the station to assist passengers who have difficulty using the slopes. Please speak to a member of staff or contact our Assisted Travel team.

Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.

This station does not have a Customer Information Screens. It only has a PA system to announce train services.

Impaired mobility set down Impaired mobility set down Machine is available.
Disabled parking Disable parking is not available.
Wheelchairs Wheelchairs are available.
Ticket gates Ticket gates are not present.
Station Car Park
Spaces 495
Charges
  • Off peak: £3.50
  • Per hour: N/A
  • Daily: £8.60
  • Weekly: £39.30
  • Monthly: £121.30
  • Three monthly: £363.90
  • Six monthly: N/A
  • Annual: £1159.00
Contact details 0345 6000 650
Weekend ticket available after 1200 Friday £7.90

 

Off Peak available after 1600 Monday to Friday
 
10 Electric Vehicle Charging Points are available.
Bus services available Bus services are available.
Bus services information

Information to plan your onward journey is available in a printable format here

Cycle storage available Cycle storage is available.
Storage type Compound, Wheel Racks
Spaces 132
Sheltered Yes
CCTV Yes
Storage location

Platform 2

Transport Information
Taxi rank available A taxi rank is available.
Taxi rank information

Yes 

Airport available Airport information is not available.
Port available Port information is available.

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