Apsley Train Station
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Apsley Train Station
HP3 9SX Get directions in Google Maps
|Ticket office information||
At front of station building
|Ticket office opening hours||Saturday: 08:00 to 14:45 Sunday: 10:00 to 16:00|
|Self service ticket machines|
|Collection of pre-purchased tickets|
|British Transport Police||0800 40 50 40|
|Rail Replacement Service||
Bus stops on A4251 London Road, near to station drive entrance
|Apsley station customer services||
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
**Apsley station is accredited under the secure station scheme**
|Lounge opening hours|
|Waiting room information||Closed until further notice|
|Refreshment facilities information||
Coffee shop is only open during the morning peak
|Toilets information||The toilets are located on Platform 4. The toilet facilities are available: Monday - Friday 06:00-19:45, Saturday 08:00-15:00 and Sunday 09:00-17:00. The toilet facilities are not available when the Ticket Office is closed.|
|Pay phone||Cards and coins|
|Tourist information office|
|Bureau de change|
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.Monday to Sunday: 24 Hours a Day
|Helpline contact details||0800 0248 997|
|Customer help points available|
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
|Staff help opening times||Saturday: 08:00 to 14:45 Sunday: 10:00 to 16:00|
|Accessible ticket machines|
|Accessible ticket machines information||
A Ticket Vending Machine is accessible outside the Booking Hall, for card payment only.
|Accessible ticket office counter|
|Accessible ticket office counter information||
Level access from pavement to Booking Hall - staff member would go into Booking Hall to service customer
|Ramp for train access|
Accessible taxis are available
|Accessible public pay phones||
Public telephones are not accessible
|National key toilets|
|Step free access coverage||
This station has been classified as a step-free access category B3 station. This means that there is some step-free access, may this be in one direction only - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
|Impaired mobility set down|
Level access from pavement to Booking Hall and Platform 4.
|Station Car Park|
|Contact details||0330 1235 247|
|Bus services available|
|Bus services information||
Bus stops on main road at bottom of footpath
|Cycle storage available|
|Storage location||Station forecourt|
|Taxi rank available|
|Taxi rank information||
Taxi free phone