Ascot (Berks) Train Station
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Your journey
Going departing after
Ascot (Berks) Train Station
Address
Ascot (Berkshire) StationStation Hill
Ascot
Berkshire
SL5 9EG Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Wheelchairs
Wi-Fi
Toilets
Post box
| Facility | Information |
|---|---|
| Ticket office information | Near station entrance and in booking hall |
| Ticket office opening hours | Monday to Friday: 06:00 to 19:00 Saturday: 07:00 to 19:00 Sunday: 08:10 to 17:40 |
| Self service ticket machines |
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| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | Station car park off Station Hill (A330) |
| Information Systems |
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| Service | Information |
|---|---|
| Ascot (Berks) station customer services |
Please contact our Customer Service Centre on 0345 6000 650 |
| Left luggage |
|
| Lost property |
Monday to Friday: 07:30 to 19:00
|
| Lost property contact details |
URL: https://www.southwesternrailway.com/contact-and-help/lost-property |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information |
Platform 3 Closed until further notice |
| Trolleys |
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| Refreshment facilities |
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| Toilets |
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| Toilets information | The toilets are located in the Booking Hall on Platform 1. The National key toilets are located in the Booking Hall on Platform 1. The toilet facilities are only available during Ticket Office opening hours. |
| Baby changing |
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| Pay phone |
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day |
| Helpline contact details | 0800 5282100 |
| Customer help points available |
|
| Customer help points information | Customer Help points are located on every platform |
| Staff help |
|
| Staff help opening times | Monday to Friday: 05:45 to 00:00 Saturday: 05:45 to 00:00 Sunday: 08:00 to 20:00 |
| Accessible ticket machines |
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| Accessible ticket machines information | All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
|
| Accessible taxis |
Accessible taxis are located outside the main station building. |
| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage |
Whole Station Step-free category B1 Station. Level access to Platform 1. Lifts to all other platforms. Step-free access is only available from the main entrance. From the subway entrance on the south side, access to all platforms is via steps only. |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Station Car Park | |
|---|---|
| Spaces | 215 |
| Opening times |
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| Charges |
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| Contact details |
Weekend Tickets available after 1200 Friday £7.90 Off Peak from 1600 Monday to Friday |
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Compound, Wheel Racks |
| Spaces | 44 |
| Sheltered | Yes |
| CCTV | Yes |
| Storage location | Platform 1 - Barrier Pass Required |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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