Ash Vale Train Station
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Your journey
Going departing after
Ash Vale Train Station
Address
Ash Vale StationStation Approach
Ash Vale
Hampshire
GU12 5LP Get directions in Google Maps
Station overview
Ticket office
Ticket machine
Wi-Fi
Phone box
Toilets
| Facility | Information |
|---|---|
| Ticket office information | By entrance to booking hall |
| Ticket office opening hours | Monday to Friday: 06:25 to 12:00 Saturday: 08:00 to 13:00 Sunday: Closed |
| Self service ticket machines |
|
| Collection of pre-purchased tickets |
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| Service | Information |
|---|---|
| British Transport Police | 0800 40 50 40 |
| CCTV |
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| Rail Replacement Service | To Aldershot: Lysons Avenue (B3166) bus shelter. To Ascot/Woking / Farnborough: Frimley Road (B3411) bus shelter. |
| Information Systems |
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| Service | Information |
|---|---|
| Ash Vale station customer services |
Please contact our Customer Service Centre on 0345 6000 650 |
| Left luggage |
|
| Lost property |
Monday to Friday: 07:30 to 19:00
|
| Lost property contact details |
URL: https://www.southwesternrailway.com/contact-and-help/lost-property |
| Facility | Information |
|---|---|
| Lounge |
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| Lounge opening hours |
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| Facility | Information |
|---|---|
| Seating area |
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| Waiting rooms |
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| Waiting room information | Closed until further notice |
| Trolleys |
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| Refreshment facilities |
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| Refreshment facilities information | Buffet and a kiosk. |
| Toilets |
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| Toilets information | The toilets are located on Platform 2. |
| Baby changing |
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| Pay phone |
Cards and coins
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| Public Wi-Fi |
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| Post box |
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| Tourist information office |
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| Cashpoint |
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| Bureau de change |
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| Shops |
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| Shops information | Kiosk |
| Showers |
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| Facility | Information |
|---|---|
| Helpline information |
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. Monday to Friday: 24 Hours a Day Saturday: 24 Hours a Day Sunday: 24 Hours a Day |
| Helpline contact details | 0800 5282100 |
| Customer help points available |
|
| Customer help points information | Customer Help points are located on every platform |
| Staff help |
|
| Staff help opening times | Monday to Friday: 06:25 to 12:00 Saturday: 08:00 to 13:00 Sunday: Closed |
| Accessible ticket machines |
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| Accessible ticket machines information | All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
| Accessible ticket office counter |
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| Induction loop |
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| Ramp for train access |
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| Accessible taxis |
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| Accessible public pay phones |
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| National key toilets |
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| Step free access coverage | No Step-free category C station. Steps to both platforms |
| Impaired mobility set down |
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| Disabled parking |
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| Wheelchairs |
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| Ticket gates |
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| Car parking | |
|---|---|
| Car parking available | |
| Bus services available |
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| Bus services information |
Information to plan your onward journey is available in a printable format here |
| Cycle storage available |
|
| Storage type | Wheel Racks |
| Spaces | 42 |
| Sheltered | No |
| CCTV | Yes |
| Transport | Information |
|---|---|
| Taxi rank available |
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| Airport available |
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| Port available |
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